Cancellation policy

We think in this period much more flexibility than usual is needed while planning your holidays. Therefore we have made our cancellation policy more flexible in order to better suit your needs.

 

The cancellation is free of charge until 30 days before arrival, for any reason. In the last 30 days prior to arrival, the cancellation cost is 100% of the total price. However, the cancellation in the last 30 days is free of charge in case there are, at the arrival date, official local restrictions to enter into Puglia for holidays.

For a cancellation within the free cancellation deadline, we will always refund you within 2-5 days. We will not issue a voucher unless you request it.

Last update: April 7, 2021. Applicable to the reservations confirmed after April 8, 2021

Do you have any questions about our cancellation policy? Please contact us. We are happy to hear from you

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