We upgraded to a larger Trullo when two friends decided to join us on our Italy Adventure in October, and what a great decision that was! Trullo Nora is great for a Super Holiday in Puglia, and it is supported by a great team from Puglia Paradise. Upon arrival we were welcomed personally by Leandro of Puglia Paradise, who took the time to show is the Trullo and make sure we were settled in OK. We loved the attention to detail, and found the welcome food pack useful, which meant we did not have to rush out to the shops.
He showed us the details for the Trullo heating and aircon, and explained a little about the area and made some suggestions for places to visit and where to eat. On day three we experienced a small issue with a power outage in the area. We know the problem was affecting a larger area than just the Trullo, because all of the mobile phones for people in our group stopped working whilst the main power was off. Once power was restored and phones started to work, we noticed the Trullo power was still off, so we called for help.
Within 15 minutes of being reported, Massimo from Puglia Paradise was onsite personally to check things over, the problem was soon traced to an electrical trip switch in the main electrical box, and power was restored. We enjoyed a discussion with Massimo about the region and he explained the concierge services offered by Puglia Paradise.
During the rest of the stay, we used these services several times to help make local restaurant bookings on our behalf for recommended restaurants. Overall, we had a great time, in a great place supported by a great team, and we really do look forward to visiting the Puglia region again soon.